Please reach us at contactus@bouncelandff.com if you cannot find an answer to your question.
Tickets purchased online in advance will prioritize buying tickets at the door. There will be two lines for advanced ticket holders.
No, Bounce Land Family Fun is open to all ages. However, some activities may have age restrictions, which will be clearly stated.
No, pets are not allowed at Bounce Land Family Fun. Service animals are permitted.
Yes, all guests must wear socks while in the park. Non-slip socks are available for purchase online or at the park, and they can be reused for future visits.
No, only children aged 4 and under need to be accompanied by a paying parent or guardian
Yes, parents can purchase a Spectator ticket to attend with their children. If you want to join your kids on the inflatables, you'll need an individual ticket for the same session/time slot.
There will be no re-entry. You will have to purchase ticket again for re-entry into the event.
Yes, we offer Spectator tickets. Food vendors and seating are available for all attendees. General Admission tickets are required only for bouncing on inflatables.
Safety is our priority. In case of adverse weather, we may postpone, reschedule, or cancel sessions. We'll notify ticket holders promptly via email or SMS.
Bounce Land is outdoors, so on sunny days, dress appropriately, stay hydrated, and use sunscreen. Shaded areas are provided.
Parking is free.
Tickets are recommended to be purchased online in advance to guarantee your spot. On-site tickets are available unless sessions are sold out online.
No, we do not accept cash.
All sales are final. Refunds may be issued only in cases of severe weather conditions.
Either option is fine, though printing will speed up the check-in process.
Vendors will be onsite; outside food, drinks, and coolers are not allowed. Limited exceptions apply for food for children under 2 years old.
Inflatables are thoroughly cleaned every two hours, focusing on high-touch areas. Inflatables will be out of service for 10 minutes during this process.
Pregnant guests may participate at their discretion, considering the unpredictability of inflatable surfaces.
Yes, but please be cautious inside the park.
Limited seating is available on a first-come, first-served basis. Lockers are not provided; please secure your valuables elsewhere.
For volunteering inquiries, please email contactus@bouncelandff.com.
All sales are final. Full refunds are issued only in case of severe weather.
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